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Outlast Dog Beds Heated and Cooled Pet Bed


 

Shipping & Returns Shipping & Returns
Delivery Times: Orders received from SnoozerPetProducts.com will be processed with in 24 hours, usually same day, during normal business hours M-F. Backorders typically ship within 3 business days depending on material availability. In-transit times depend on the zone the package is being delivered. Average delivery times are 1- 5 days
snoozer pet products shipping times

Shipping Cost: Small orders are shipped prepay and bill. All packages ship via UPS or Fedex Home. Truck orders can be shipped prepaid and add, collect or billed directly to you. Wholesale orders over 1000.00 will ship freight paid. When you specify a carrier, we do not prepay and add, but have the trucker bill either you or your customer directly. If you have a better deal with a certain trucker than we do, we encourage you to specify the best routing and billing for you. These freight terms apply only to stock or bulk orders.

Freight terms on shipments of non-stock orders must be settled at time of quotation and confirmed upon placement of orders. Inside, lift gate, or residential common carrier deliveries may incur additional delivery costs.

SnoozerPetProducts.com has implemented a real time rate shipping cost.

Currently we only offer ground shipping from our website.

If you need a faster shipping method such as 2-Day Air or Over Night Shipping please give us a call at 1-800-635-9755 or email us at websales@snoozerpetproducts.com So that we may help with your request.

RETURNS AND EXCHANGES

If you are not satisfied with your purchased product for any reason, you may return it within 30 days for a full refund. (30 day return for refund only applies to purchases made directly from SNOOZER PET PRODUCTS) Shipping charges are not refunded.

Please download our returns & exchanges form and include it with your shipment to the following address. Please be sure to fill out the form as completely and accurately as possible so as to ensure the quickest handling of your request. You are responsible for the return shipping charges.

Returns Download Form

SNOOZER PET PRODUCTS
90 ALLEN ST
GREENVILLE, SC. 29605
ATTN: RETURNS AND EXCHANGES

WARRANTY

All SNOOZER PET PRODUCTS manufactured by ODONNELL INDUSTRIES, INC. a South Carolina Corporation carry a limited One Year Warranty. Each item is manufactured under the highest standards and is warranted to be free from material and workmanship defects for the original owner (proof of purchase is required). "Original Owner" is a person who purchased the item from SNOOZER PET PRODUCTS or its authorized dealer. Any item purchased from a private person or a dealer not authorized by SNOOZER PET PRODUCTS is specifically not covered under this warranty.

This limited warranty covers defects encountered in the normal use of the product and does not apply if the item is damaged due to physical abuse, mishandling, accident, negligence, or if the product is modified or altered by the purchaser in any way. This warranty does not cover wearing or materials or components which may occur after extended use of the product, this warranty only applies to defects that impact the performance of the product, and not the cosmetic issues due to normal "wear and tear" of the product.

If one of our products ever fails due to a manufacturing or material defect, we will repair or replace it with the same or comparable item. In the event that the same or comparable item does not exist, SNOOZER PET PRODUCTS will issue a company credit for the most recent selling price for the damaged item (or purchase value if an original receipt is presented with the return).

SNOOZER PET PRODUCTS shall have no liability or responsibility to the original purchaser or any other person for any special incidental or consequential losses or damages caused or alleged to be caused directly or indirectly by SNOOZER PET PRODUCTS. Except for the express warranty stated above. SNOOZER PET PRODUCTS makes no other warranties with respect the products, either expressed or implied. SNOOZER PET PRODUCTS reserves the right to make changes in design, materials and specifications without prior notice.

Returns and warranty replacements must be sent to SNOOZER PET PRODUCTS at the owners expense.

Please download our returns & exchanges form and include it with your shipment to the following address. Please be sure to fill out the form as completely and accurately as possible so as to ensure the quickest handling of your request. You are responsible for the return shipping charges.

SNOOZER PET PRODUCTS
90 ALLEN ST
GREENVILLE, SC. 29605
ATTN: RETURNS AND EXCHANGES

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© O'Donnell Industries
SnoozerPetProducts.com
90 Allen St.
Greenville, SC 29605
p: 1-800-635-9755